At Car Battery Cyprus, we strive to provide our customers with the best possible shopping experience. We understand that sometimes things don't go as planned, and we want to make the return process as easy and hassle-free as possible.
Returns for Change of Mind
If you change your mind about your purchase, you may return it within 14 days of receiving the item. To be eligible for a return, the item must be:
To initiate a return, please contact our customer service team at contact us page or call us at +357 944 85 888. We will provide you with a return authorization number (RA#) and instructions on how to return the item.
Returns for Faulty or Damaged Items
If you receive a faulty or damaged item, please contact us immediately. We will arrange for a replacement or refund, depending on your preference. To expedite the process, please provide us with a photo of the damaged item.
Shipping Costs
For returns due to a change of mind, you are responsible for the return shipping costs. For returns due to a faulty or damaged item, we will cover the return shipping costs.
Refunds
Once we receive your returned item and verify its condition, we will process your refund within 14 business days. The refund will be issued to the original payment method.
Exchanges
If you would like to exchange an item, please contact our customer service team to arrange a return and a new order for the desired item.
Additional Information
We appreciate your business and hope that this return policy provides you with the clarity and peace of mind you need. If you have any further questions or concerns, please don't hesitate to contact us.
